SCSM Applications from Cireson

Cireson offers some amazing application add-ons to SCSM. Cireson’s apps are in line with Netivia’s value proposition for SCSM: Make things easier with high quality at a reasonable cost. Here is a brief summary of their suite of apps that will maximize efficiency of SCSM. Click the banner for more information.

 

Cireson App Store

  • SCSM WEB CONSOLE

    Easily access all Incidents, CMDB, and Reports from any browser, tablet, or mobile device. HTML 5 designed.

  • SCSM ASSET MANAGEMENT

    Control your IT Assets from the technical, organizational, and financial perspective through their entire lifecycle.

  • SCSM MY WORK ITEMS

    Manage all your Incidents, Problems, Service Requests, Activities, Changes, etc. within a single view.

  • SCSM GROUP ASSIGN

    Improve Work Item assignments by easily allowing Analysts to be associated with Support Groups.

  • SCSM PREVIEW PANE

    Provides a clean, crisp, and re-written Preview Pane for Incidents, Service Requests, Changes, and so on.

  • SCSM TIER WATCHER

    Receive Outlook style pop-up notifications when Work Items are assigned whether or not the Console is installed.

  • SCCM POWER MANAGER

    A web portal that integrates to SCCM on reducing PC energy waste for companies. ROI within 3-6 months.

  • SCOM MOBILE PORTAL

    Real time SCOM Management to monitor the health of your IT environment – anywhere via your smartphone or tablet.

  • SCSM AUTO CLOSE

    *Free App* Easily set how many days an Incident, Service Request, Change, etc. should be closed.

  • SCSM NOTIFY ANALYST

    Easily specify an Incident, Service Request, Change, etc. should notify an Analyst via email on assignments.

  • SCSM CUSTOMIZATIONS

    Need to customize SCSM? Add a required field, change the layout of a form, integrate into 3rd party applications?

  • SCSM CALENDAR SYNC

    Any scheduled SCSM Work Item will create an Outlook meeting request to ensure meeting all scheduled work.

  • SCSM RISK CALCULATOR

    Automatically calculate and measure risk of the Change Request following business logic.

  • SCSM ASSET IMPORT

    Import CSV files from any source and on scheduled intervals without needing to understand XML code.

Advertisements

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

%d bloggers like this: